Cookies and Privacy Policy

www.dartfreelancewriting.co.uk (the "Site") is owned and operated by DART Freelance Writing Services Limited (henceforth known throughout this document as DART). Charlotte Darter is company director, owner and founder as is also the data controller and can be contacted at:
DART registered company office address: 86-90, Paul Street, London, EC2A 4NE.
charlotte@dartfreelancewriting.co.uk
07955207777

Purpose of this Policy
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected;

  4. The rights of Site users; and

  5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms of service (TOS) of our website. Our TOS can be found by clicking here.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

Please see our GDPR policy for more information.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

  2. Our Terms of Service (TOS).

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make any processing, which we completed before you withdrew your consent, unlawful.

You can withdraw your consent by contacting Charlotte Darter (company director, founder and owner) using the contact information at the top of this document. All requests to withdraw consent must be made in writing.

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes;

  2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. 

Our legitimate interests may include: 

  • Protecting DART's intellectual property rights.

  • Ensuring compliance with legal and regulatory requirements in England, Scotland, Northern Ireland and Wales.

  • Safeguarding the confidentiality of sensitive information.

  • Managing and mitigating risks associated with DART's business operations.

  • Establishing clear terms and conditions for the provision of goods and services.

  • Securing payment for goods and services rendered.

  • Defining the rights and responsibilities of both parties involved in any and all contracts.

  • Fulfilling any contractual obligations.

  • Resolving disputes or conflicts that may arise during the course of the business relationship.

  • Building and maintaining trust and confidence with clients or customers.

  • Facilitating effective communication and collaboration between parties involved in any and all contracts.

    3. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: If personal data isn't provided, then the contract cannot be completed and work cannot start on any client project.; and

    4. Processing of user personal data is necessary for us to comply with a legal obligation. If a user does not provide the personal data necessary for us to perform a legal obligation the consequences are as follows: a contract for goods and/or services may not be completed and work on goods and/or service may not begin or, where appropriate, be completed.

    5. Access to Services: If providing personal data is necessary to access certain services or functionalities of a website or platform, the user may be restricted from accessing those services if they choose not to provide the required information. Furthermore, providing personal data is necessary to access services (or goods) and if a user chooses not to provide them then the user may be restricted from accessing those services or goods if they choose not to provide the required information.

Legal Compliance

Some data processing activities may be necessary to comply with legal obligations. For instance, if collecting certain personal data is required by law or regulations, failure to provide such information may result in non-compliance with legal requirements.

Contractual Obligations: In situations where the collection of personal data is necessary to perform a contract or provide services requested by the user, the user's refusal to provide such data may prevent the fulfilment of contractual obligations.

Customization and Personalization: Where personal data is used for customising or personalising the user experience (e.g. tailored services or goods), choosing not to provide such data may limit the functionality, quality or effectiveness of those features. To protect and maintain DART’s reputation your business may be declined if you do not provide the necessary personal data that would allow us to satisfactorily complete any services and goods.

Communication: Users who do not provide personal data may not receive targeted communications or marketing materials tailored to their preferences and interests. DART must ensure that their data processing activities comply with applicable data protection laws, such as the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a depersonalised form.

This website may include share buttons which will enable you to share pages or other content from this site to third party services. If you click a share button, these third parties may receive your personal data, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

This website may include commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)

  • Your email address (optional, to let you know if someone replies to your comment)

  • Your website URL 

This website may include a “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  • IP address;

  • Location;

  • Hardware and software details;

  • Clicked links;

  • Content viewed; and

  • Personal information,

  • ​Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  • First and last name;

  • Age;

  • Date of birth;

  • Sex;

  • Email address;

  • Phone number;

  • Address;

  • Payment information;

  • Auto filled data; and

  • Other personal data you may choose to provide us.

This data may be collected using the following methods:

  • Web-Forms, emails, phone calls, letters.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically and the data we collect when the user performs certain functions may used for the following purposes:

  1. Protecting DART's intellectual property rights.

  2. Ensuring compliance with legal and regulatory requirements.

  3. Safeguarding the confidentiality of sensitive information.

  4. Managing and mitigating risks associated with business operations.

  5. Establishing clear terms and conditions for the provision of goods or services.

  6. Securing payment for goods or services rendered.

  7. Defining the rights and responsibilities of both parties involved in the contract.

  8. Resolving disputes or conflicts that may arise during the course of the business relationship.

  9. Building and maintaining trust and confidence with clients or customers.

  10. Facilitating effective communication and collaboration between parties involved in the contract.

Who We Share Personal Data With
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data may be stored for up to ten years. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees (as of 01/03/2024 there is only one employee at DART). All employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:

  1. Right to be informed;

  2. Right of access;

  3. Right to rectification;

  4. Right to erasure;

  5. Right to restrict processing;

  6. Right to data portability; and

  7. Right to object.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer. DART will not knowingly provide services to anyone under the age of 18.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our company director (Charlotte Darter) here:
You can write to DART registered company office address: 86-90, Paul Street, London, EC2A 4NE. Or you can email charlotte@dartfreelancewriting.co.uk. Please make your request in writing.

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. Cookies and visitor data. You can opt-out by clicking "opt-ot" on the website pop-up.

Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

For more information about cookies please visit the ICO website using this link: https://ico.org.uk/your-data-matters/online/cookies/


We use the following types of cookies on our Site:

  1. Functional cookies
    Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

  2. Analytical cookies
    Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

  3. Targeting cookies
    Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you; and

  4. Third-Party Cookies
    Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

    1. tracking user behavior, delivering targeted advertisements, and analyzing website performance.

Website Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. Please make your complaint in writing. Any complaint shared via telephone (including voicemail messages) will need to be raised in writing. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office (in the UK).

The ICO’s address:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113 ICO

website: https://www.ico.org.uk

Contact Information
If you have any questions, concerns or complaints, you can contact our company director using the contact information at the top of this document. Any questions, concerns or complaints must be made in writing.  

Date of last review and/or modification: 05/03/2024